Business FX Case Studies - Exporter Spot
Mark is a Melbourne-based, successful designer and manufacturer of a well-established, global brand of equipment supplying companies in Europe, Asia, Canada and the US. He is paid by his clients in Euro, Canadian Dollars and US Dollars and he recently moved his entire forex business over to Bell FX.
Can you tell us something about your previous FX supplier?
They were OK but I didn’t get the sense that they were really competing on price and I felt that the service I was getting could have been better, considering how often and how much business I was conducting through them. The turnover of staff was a real issue too.
How did you find out about Bell FX?
I was referred to Bell FX by a friend of mine who is on one of the association Boards I am on.
What appealed to you about Bell FX?
I think just the focus on good service. I run a business that I hope will be around for the long haul. I want to deal with people who understand my business and can help me with my transactions now but also in the future as my business grows. I want it to be a good working relationship where I can ring up and get my business done.
You’ve been dealing with Bell FX for 12 months now. How is it going?
Great. No problems. My needs are straightforward. I don’t hedge my exposure. When I receive funds, I convert into Australian Dollars. Bell FX receive some of the funds directly into their account, other funds come to the bank. When funds are received I phone Bell FX and one of their dealers, all of whom I have met when they visit my office, quote me a rate, I accept, and then they pay the Australian Dollars to my account. It is that easy.
Call Bell FX today on 1800 003 815.